Privacy Policy
Introduction
Welcome to eCareAdvisor.com (referred to as “we,” “us,” or “our”). Protecting your privacy and safeguarding your personal information is a top priority for us. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through your use of our website and related services focused on Medicare Advantage plans.
By accessing or using our website, you agree to this Privacy Policy and consent to the collection and use of your information as described herein. If you do not agree, please do not use our website.
Information We Collect
We collect information about you to provide you with tailored Medicare Advantage plan advice and related services. The types of information we collect include:
Personal Identifiable Information (PII): Such as your name, address, phone number, email address, zip code, and other such identifiers (if required).
Health Information: Information related to your health status, health insurance coverage, Medicare enrollment, claims, and any other data related to your use of the Medicare Advantage services.
Demographic Data: Such as gender, age, income range, and other factors that may help customize your Medicare plan options.
Usage Data: Information about how you interact with our website, including IP address, browser type, device information, pages visited, and time spent on the site.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your website experience and gather site usage data.
How We Collect Your Information
We collect information in the following ways:
When you voluntarily provide it through forms on our website, such as registrations, quote requests, contact forms, or customer surveys.
Through automatic data collection technologies, such as cookies and web beacons.
From third-party partners and public records as permitted by law.
Use of Your Information
We use your information to:
Provide and manage Medicare Advantage plan information and enrollment assistance.
Communicate with you about your inquiries, account, or Medicare plan options.
Improve our website, services, user experience, and marketing efforts.
Comply with legal and regulatory requirements governing Medicare Advantage plans, including fraud prevention and reporting.
Protect the security and integrity of our website and services.
Analyze trends and usage statistics to enhance service offerings.
Disclosure of Your Information
We do not sell your personal information. We may disclose your information to trusted third parties only in the following circumstances:
Service Providers: To companies and individuals who assist us in operating our website, providing services, or conducting business, such as IT service providers, marketing agencies, and data processors.
Insurance Providers: When sharing your information to assist in Medicare Advantage plan enrollment or eligibility confirmation.
Legal and Regulatory Authorities: When required or permitted by law, such as responding to subpoenas, court orders, or government investigations.
Business Transfers: If we merge, sell, or transfer all or a portion of our business assets, your information may be transferred in connection with that transaction.
All third parties to whom we disclose information are required to maintain the confidentiality and security of your information, consistent with this Privacy Policy.
Protection of Your Information
We implement a variety of technical, administrative, and physical safeguards to protect your personal and health information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, access controls, employee training, and regular security assessments.
Your Choices and Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- The right to access and receive a copy of your information.
- The right to correct or update inaccurate information.
- The right to request deletion of your information, subject to legal and contractual obligations.
- The right to opt out of marketing communications by following the unsubscribe instructions in emails or contacting us directly.
- The right to limit or object to certain processing activities where applicable under law.
To exercise these rights, please contact us as provided below. We may require verification of your identity before processing such requests.
Use of Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, analyze site traffic, and deliver relevant advertising. You may control cookies through your browser settings; however, disabling cookies may affect the functionality of the website.
We do not use cookies to collect personally identifiable health information without your explicit consent.
Data Retention
We retain your personal and health information only as long as necessary to fulfill the purposes stated in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce our agreements.
Compliance with Laws
We comply with applicable laws governing privacy and data protection, including the Health Insurance Portability and Accountability Act (HIPAA) where applicable, and Medicare privacy regulations. We are committed to maintaining confidentiality and security standards consistent with healthcare industry requirements.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. We encourage you to review the privacy policies of those websites before providing any personal information.
International Data Transfers
If you access the website from outside the United States or provide information from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries in which our service providers operate. By using our site, you acknowledge and consent to these transfers, which may have different data protection laws from your country of residence. We take appropriate measures to protect your information consistent with this Privacy Policy.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, laws, or technology. If we make significant changes, we will post a prominent notice on our website and indicate the date of the latest update at the top of the policy. Your continued use of the website after any changes constitutes acceptance of the revised Privacy Policy. We encourage you to review this page periodically for the latest information.
Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, you may contact us at:
Phone: 1-256-905-8602 (TTY 711)
Email: info@ecareadvisor.com
We will respond to your inquiries within a reasonable timeframe, in accordance with applicable laws.
Data Security Limitations
While we strive to protect your information using industry-standard security measures, please be aware that no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security; use our website and services at your own risk.
Consent
By using this website, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with our policies and practices, you should discontinue use of our services.
Disclaimer:
This Privacy Policy is intended to meet industry standards and comply with relevant privacy laws applicable to Medicare Advantage services. If you have any questions or require further information, please reach out using the contact details provided above.
